Frequently asked questions
Your client can sign up through the Vitrap app or via the web application. During sign-up, they enter an email address, username, password, sex and date of birth. They then need to activate their account by clicking on the activation link which they can find in the activation mail.
Go to the user's profile and click Suggest training. The user will receive a training request and must accept it before you can provide them with personal training.
Yes. A client can go to a personal trainer's profile and click Request training. The personal trainer then needs to accept the request before training can begin.
There are two ways to start the connection: you can invite your client through Suggest training, or your client can request you through Request training. In both cases, the other person must accept the request before you are connected as trainer and client.
No. The app is not required. Vitrap can also be accessed directly through the web application with a valid account.
Yes. The web version of Vitrap provides the same experience as the app. Your client can therefore use Vitrap without installing the app.
Ask your client to create a Vitrap account through the app or via accounts.vitrap.com/register. Once their account is activated, you can invite them through Suggest training. Your client then needs to accept the invitation before you can provide personal training.
From the Vitrap homepage, use the horizontal bar at the top of the screen. This bar shows your profile picture and indicates that you are signed in. Click the icon just to the left of the rightmost icon to open your list of clients. Your own profile is shown at the top, followed by your clients. Select the client you want to train. You are now managing that client, which is indicated by the horizontal bar changing to purple. When you open the Training page from the navigation bar, you will now see that client's training. From here, you can create new training sessions or schedule additional training for them. Training created by you as the personal trainer is displayed with purple colors, making it easy to distinguish it from other training.